At Srisha Poojanam ("we", "us", "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website srishaapoojanam.com or make a purchase from us.

1. Information We Collect

When you visit our store, we may collect the following information:

• Personal details: Name, email address, phone number, shipping and billing address.
• Order information: Products purchased, order value, payment method, and transaction details.
• Device information: IP address, browser type, device type, and pages visited on our site.
• Communication: Messages you send us via email, contact form, or WhatsApp.

2. How We Use Your Information

We use your information for the following purposes:

• To process, pack, and deliver your orders.
• To send order confirmations, shipping updates, and invoices.
• To respond to your queries and provide customer support.
• To send promotional emails, offers, and updates (only if you opt-in).
• To improve our website, products, and overall shopping experience.
• To prevent fraud and comply with legal obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it only with:

• Payment gateways: Razorpay, UPI, and other payment providers to process your payments securely.
• Shipping partners: Courier companies to deliver your orders.
• Shopify: Our e-commerce platform that hosts our store.
• Legal authorities: If required by law or to protect our rights.

4. Cookies

Our website uses cookies to remember your cart, preferences, and to understand how you use our site. You can disable cookies in your browser settings, but some features of the site may not work properly.

5. Data Security

We use standard security measures to protect your personal information. All payments are processed through secure, encrypted payment gateways. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your data (subject to legal requirements).
• Opt-out of marketing emails at any time using the unsubscribe link.

7. Third-Party Links

Our website may contain links to third-party sites (such as social media). We are not responsible for the privacy practices of those websites.

8. Children's Privacy

Our store is not intended for children under 18. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: srishaapoojanam@gmail.com
• Phone: +91 6386586270 / 6386625274
• Address: Srisha Poojanam, 61/200, Flat No. 501, 5th Floor, Hoolaganj, Sitaram Mahol, Kanpur Nagar, Uttar Pradesh, India