Welcome to Srisha Poojanam. By accessing or using our website srishaapoojanam.com and placing an order, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

These Terms & Conditions govern your use of our website and services. By placing an order, you confirm that you are at least 18 years of age and legally capable of entering into a binding contract.

2. Products

All our products are handcrafted and curated with devotion. Due to the nature of materials such as brass, gold-finish idols, and natural samagri items, slight variations in color, size, finish, or packaging may occur. Such variations are not defects and are not eligible for return or refund.

3. Pricing

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice. The price applicable to your order is the one displayed at the time of order placement.

4. Order Acceptance

We reserve the right to refuse or cancel any order for reasons including but not limited to:

• Product unavailability or stock issues.
• Inaccuracies in pricing or product information.
• Suspected fraudulent or unauthorized transactions.
• Incomplete or incorrect shipping information provided by the customer.

If your order is cancelled by us, you will be notified and a full refund will be issued to the original payment method.

5. Payment

We accept payments through secure payment gateways including Razorpay, UPI, net banking, and major debit/credit cards. All payment information is processed securely, and we do not store your card details.

6. Shipping & Delivery

Orders are typically processed and dispatched within 1–3 business days. Delivery timelines vary based on location and courier partner. For detailed information, please refer to our Shipping Policy.

7. Cancellation & Refunds

Orders can be cancelled only before dispatch. Refunds are issued only in case of wrong, defective, or damaged items received. For complete details, please refer to our Cancellation & Refund Policy.

8. Intellectual Property

All content on this website — including text, images, logos, product descriptions, and design — is the property of Srisha Poojanam and is protected by applicable copyright and trademark laws. You may not copy, reproduce, or use our content without written permission.

9. Limitation of Liability

Srisha Poojanam shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability in any case shall not exceed the value of the product purchased.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Kanpur Nagar, Uttar Pradesh.

11. Changes to Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the revised terms.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

• Email: srishaapoojanam@gmail.com
• Phone: +91 6386586270 / 6386625274
• Address: Srisha Poojanam, 61/200, Flat No. 501, 5th Floor, Hoolaganj, Sitaram Mahol, Kanpur Nagar, Uttar Pradesh, India